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FAQs

What material is The Style Closet jewellery made of?

Our core metals include brass, silver and gunmetal handcrafted with a beautiful gold plating finish. Further, our jewellery is beautifully interlaced with a vast material bank ranging from crystals to exquisite pearls, to name a few.

Are the colours of the products shown on the website accurate?

We assure that the colours are as precise as possible. Slight variations may occur due to the effects of bright lighting during photography.

I need more information on a product.

We're always delighted to be of help, feel free to get in touch with us on WhatsApp: +91 9811331624, email: ambikapuri@gmail.com

Can I get styling advise and suggestions for a jewellery I like?

Indeed important criteria while selecting your jewellery, we'll be happy to assist you in the process. Get in touch with us on WhatsApp : +91 9811331624 or email: ambikapuri@gmail.com

If I add something to my cart, is it reserved?

No, your order is confirmed once you complete the checkout with us.

What methods of payment does The Style Closet accept? And is it safe to pay online on your website?

We Accept most cards like Visa, Master, AMEX, wallets & UPI mode of payment options too. Your details are completely safe with us. We do not save any card details and all the payment procedures are absolutely secure.

How do I know that my order is shipped and how long does The Style Closet take to ship?

Once shipped, you will be receiving an email. We require 7 days to finely handcraft your order. However, the Ready to Ship pieces get dispatched in 48 to 72 hours.

Can I return my order?

Since our orders are crafted just for you on request, order returns are not possible. If there is a genuine issue of quality or you've received a wrong style, we will be happy to return the same on priority.

How do I get an item repaired and what is the warranty on products purchased from The Style Closet?

Feel free to share the details with us on ambikapuri@gmail.com. We will examine the scope of effort and get back to you. In case of extensive repair requirements, the costs need to be borne by the customer. However owing to extensive wear and tear your jewellery may need retouching with extra charges as applicable.

How do I clean & store my The Style Closet Jewellery?

We suggest you store your jewellery in dry cloth bags and cases. We want to ensure that you are able to take care of your jewellery with utmost care and ease.